Terms & Conditions

Starter template — replace every [bracketed] value with your company details, have the text reviewed by your legal adviser before launch, then clear the "needs review" flag in the admin panel.

By using or buying from the [Company trade name] website you agree to these terms. Please read them carefully.

Definitions

• "Site": the website and its applications.
• "Customer": anyone who browses or orders from the site.
• "Custom product": any piece made to sizes, materials or colours chosen by the customer.

Accounts

1. Customers must be [18] years or older.
2. You are responsible for the accuracy of your details, the confidentiality of your password and all activity under your account.
3. We may suspend any account used in breach of these terms.

Products and prices

1. Prices are in Saudi riyals and include VAT unless stated otherwise.
2. Images are illustrative; colours and materials may vary slightly by screen and production batch.
3. We reserve the right to change prices and to correct obvious errors in a price or description before an order is confirmed.
4. Custom products are priced by size and materials; the written quote prevails.

Orders and confirmation

1. An order is accepted once payment is confirmed (or the order is confirmed for cash on delivery).
2. For custom products, production starts after sizes and materials are approved and a [deposit percentage]% deposit is paid; specifications cannot be changed once production has started.
3. Lead times shown on product pages are estimates counted from confirmation.

Payment

We accept: [available payment methods]. Online payments are processed by [payment provider]; we do not store card data. A fee of SAR [fee amount] may apply to cash on delivery.

Delivery and installation

Areas, timings and fees are described in the Shipping & Delivery Policy. An adult must be present to receive and inspect the order, and a suitable access route must be available for large pieces.

Cancellation and returns

Conditions and periods are described in the Returns & Exchange Policy. Custom products cannot be cancelled once production has started unless there is a manufacturing defect.

Warranty

See the Warranty Policy for periods, coverage and exclusions.

Intellectual property

All designs, images, text and logos on the site belong to [Company trade name] and may not be copied or used commercially without written permission.

Limitation of liability

To the extent permitted by applicable law, we are not liable for indirect damages arising from use of the site or from delivery delays caused by circumstances beyond our control.

Governing law

These terms are governed by the laws of the Kingdom of Saudi Arabia; disputes are referred to the competent authorities in Jeddah after an attempt at amicable settlement.

Changes

We may amend these terms at any time; amendments apply from the date they are published on this page.

Contact us

For any question about this policy:

• Trade name: [Company trade name] — CR No. [commercial registration number]
• Email: [email]
• Mobile / WhatsApp: [mobile number]
• Address: [address], Jeddah, Saudi Arabia